SERVICES
Property Management
Discover Our Services
We provide full-service solutions for rental owners in the Boston area.
Why Choose Us?
Learn what sets us apart.
We Set the Bar for Great Customer Service
Our goal is to help our clients to achieve the best possible results. We do everything we can to keep you in the loop, and we work to return phone calls and emails quickly. You’ll love working with our team.
It's Easy to Manage Your Account with Us
We use digital account portals to make it easy for our clients and residents alike to manage their accounts with a few clicks. These tools also keep our team efficient & help us to resolve problems quickly.
Why Choose AMG?
By bridging innovation, marketing, and operations with the right tech and a human hospitality-first approach, we deliver a better housing experience for residents and above market returns for investors. We add value to Multifamily communities in ways that others don’t.
Resident Retention
Our hospitality based mindset builds a community of residents who become advocates for the property, lowering turnover rates, increasing retention, and reducing vacancy.
Cost Management
Our ability to scale operational management efficiency & expertise and leverage vendor relationships enables us to more effectively manage costs.
Risk Mitigation
Well planned, preventative maintenance and strategic capital improvement plans executed over time reduces physical property and financial risk.
Increased Rental Rates
Our local “boots on the ground” professional leasing expertise and innovative marketing systems improves rental rates and NOI.
Our Multifamily Services
We’ve designed a better real estate experience for our clients and our communities through a comprehensive set of services that delight residents and increase value for investors.
Hospitality-First Resident Experience
Hospitality is our guiding mindset to deliver the highest level of service. The most important factor is not what you say to or do for a resident, but first in understanding how what you say or do makes a resident feel. Services include:
- On-time Rent Collection
- Resident Screening and Leasing
- Community Engagement
- Value-Add Improvements
Financial Management
We deliver complete visibility to monthly reporting and accounting through our financial management support, including:
- Bank Account Management
- Accounts Payable
- Property Financial Reporting
- Strategic Property Budget Planning
Accelerated Leasing
At CHARLESGATE, we’ve built a comprehensive marketing and leasing system that accelerates leasing, starting with leveraging the skills of experienced and talented leasing professionals. Our experts deliver:
- Best-In-Class Marketing
- Custom Leases
- Quality, Expedited Make-Readies
- In-depth Resident Screening
- Move-In Inspections & Checklists
Advisory & Strategic Management
Actionable guidance helps refine assumptions and enhances overall development. Multifamily property owners benefit from reduced costs and improved feasibility for success. We do this through:
- Proactive Service Scheduling
- Professional Advising
- Project Management
Property Services
Our clients can depend on our in-house team of experts to ensure their properties are adequately maintained. We offer:
- Common Area Maintenance
- Cleaning Services
- Landscaping and Snow Removal
- 24/7 Emergency Response Service
- Long-standing Vendor Relationships
Get a free Rental Analysis
- Learn the monthly rental value of your property
- Find out how to boost your annual returns
- Discover whether your home is a fit for our rental portfolio
